FREQUENTLY ASKED QUESTIONS

Got some questions?

Here’s a few Q&A’s to get you started!

 

Q: What does documentary mean? Do we have to pose? How do we act?

My documentary-style approach of capturing your family means no posing is necessary and no props will be used. I do my best not to alter the environment in any way. All you have to do is be yourself and carry on as you typically would with your family. My job is to make the experience feel like we are hanging out together and that the camera is almost an afterthought. Sometimes I will quietly observe, other times I will join in on the fun!

Q: What kind of locations do you recommend?

I shoot both in-home and on-location, but regardless of the “where”, the more important question is – will this place be meaningful to your family? Think of places that your family visits as part of your normal routine. The connection between people is important, but if the environment can add to the story, it will be even more meaningful!

Q: What should we plan to do?

For longer Day in the Life sessions, no plan is needed. However, for 1-2 hour sessions, it is always helpful to have a few activities to help start the flow of the session, but in my experience, just let the kids be their awesome selves! Offer up a couple of options to get things rolling, and then let your time together unfold organically, with no expectations. Just relax, enjoy, love on your family, and let me capture all of that!

Q: What should we wear?

Dress with comfortable clothing you already own, something you feel great wearing and that your kids can play in. It would not really reflect everyday life if you are dressed in well coordinated clothing, would it?

Q: Do we have to clean our house?

Not at all! But if you really must, think of it as friends are visiting – tidy up like you would for them. Please don’t stress about cleaning every baseboard and plate rail, and staging it like it one of your Pinterest boards. Sometimes a little mess tells a good story too! To me, it means a room well lived in and a home well loved.

Q: What if our child doesn’t behave ideally?

If your child is being who they are with me, as they would with you, then I cannot ask for more. Children are often the most authentic of the bunch, their actions and expressions are pure and unfiltered and that, to me, is gold. Please don’t feel the need to bribe or discipline, unless of course it is a situation that requires your attention at that moment. Please do not be alarmed if I document those tender or challenging moments as well, because family life is a full spectrum of joy and tears.

Q: Can we have traditional portraits?

Sometimes traditional portraits are important too! Grandparents love to have them framed on the mantle or their wall – I know mine do! Please let me know ahead of time if this is something you would like. We can spend 5 to 10 minutes at some point during your session to do a few camera aware shots. This is where I will offer some direction, particularly to keep the children engaged long enough to capture a few images. Please note that this is not guaranteed, as some children are just not willing or feeling up to it at that moment.

Q: What are the payment timelines like?

First, your booking is confirmed with payment of  your retainer fee. Then, after your session has been edited and ready for sharing with you (typically 3 to 5 weeks after your session), your final payment will be due. If you order additional products, payment is required prior to placing the order with the printer.

Q: Do you accept payment plans?

Yes! Every family deserves heirloom quality products, so we can definitely set up a payment plan so that payments fit within your monthly budget.

Q: What is a print release?

When you purchase digital files, you will receive a limited print release that will give you permission to use the images for non-commercial purposes. This includes the permission to print an unlimited number of copies of the images in any size and share the watermarked version on the web. However, copyright and artistic ownership remains with me.

Q: What if we prefer to keep our images private?

For sessions, the model release adheres to a normal industry standard, which allows me to use the images for any reasonable purpose for my portfolio and marketing. That being said, if you give permission to use these images, but do not wish to have your real names used in connection with them,  I will respect that request to retain your family’s privacy.

Q: What if I have to cancel?

Your session retainer serves as a non-refundable fee. If you cancel more than 7 days before your session, the retainer may be transferred to a session at a future date within the calendar year. However, if you cancel less than 7 days before your session, I reserve the right to retain the amount in full.

Q: Would it be possible to customize my own product collection?

Yes, if you wish to order more products than the ones offered in the collections, be my guest! I can walk you through anything you may need, individual fine-art prints, grandparent albums, canvases, wall art collage, or otherwise.